We’re hiring……

Following a further increase in visitor numbers, we are looking for an enthusiastic, capable and flexible supervisor to join our small, friendly team.

Job Title:                Catering and customer service supervisor

Reports to:             Owner / managers

Pay:                            £9.25 p/h

Job Location:       Claythorpe Watermill & Wildfowl Gardens, Aby, Nr Alford, LN13 0DU

Closing date:        Applications should be received by 17:00 on 16th February 2018

                                    Interviews week commencing 19th February

Contract:               Fixed term contract from March 7th to October 29th 2018

Hours:                     Saturday to Wednesday

                                   March (from 7th) 1000 – 1630

                                   April – September 1000 – 1730

                                  October (until 29th) 1000 – 1630

These are the core hours. We also have an exciting events programme for 2018 so there’ll be plenty of opportunities for additional hours.

About the role

Following a further increase in visitor numbers, we are looking for an enthusiastic, capable and flexible supervisor to join our small, friendly team. Working between the kitchen and the customer areas, you’ll play a lead role making visitors welcome and making sure that they receive great service, great food and excellent coffee. This will suit someone who’s comfortable running a kitchen but also enjoys meeting and serving customers. You’ll make sure that everything runs like clockwork at the busiest times, and that all the other jobs get done when it’s quieter.

About Claythorpe

Claythorpe Watermill & Wildfowl Gardens is a popular, family-run visitor attraction about 5 miles from Alford and 9 miles from Louth. It has a wildfowl garden, animals, small shop and a busy café with a reputation for great food. It’s important to us that visitors receive a warm welcome and enjoy every part of their visit, whether they’ve come for a day out or are one of our regular visitors returning for a cream tea or lunch in our café. Like our visitors, many staff members return year after year.

About our café

The cafe at Claythorpe serves good, fresh food. Sandwiches are made to order, cakes are homemade and whilst our menu is full of firm favourites we’re always keen to try new dishes or specials.

Duties and responsibilities

  • Basic cooking, food preparation and service, ensuring portion control and consistent food presentation. If you’re a keen cook you’ll also have the opportunity to bring your ideas to the menu.

  • Welcoming customers, operating the till and taking payment by cash and card at the admissions desk. Taking food and drink orders and dealing with enquiries.

  • Stock ordering

  • Stock control

  • Supervising other members of staff to ensure the highest standards of customer service and quality of work in the kitchen

  • Baking cakes – we’ve got a good stash of fool-proof recipes, but if you’re a keen baker, we’d love to put your skills on show!

  • General kitchen duties (filling dishwasher, washing up etc)

  • Preparation of café tables and customer areas

  • End of day closedown

  • Carry out any other reasonable duties within the overall function of the job.

  • Conforming at all times with health, hygiene and allergen regulations

  • Cleaning, sweeping and mopping the kitchen, café and toilets as required

  • Cleaning of kitchen, its surrounds and equipment

Required skills

  • Relevant catering experience

  • Good customer service skills with a friendly manner

  • Good attention to detail

  • Ability to use your own initiative

  • An unflappable nature and methodical approach that allows you to stay calm at busy times.

  • Ability to carry out manual handling duties (unpacking stock deliveries etc)

  • Supervisory experience is desirable however we would consider someone who feels they’re ready to make that move.

Ideally you will have some or all of the following qualifications or a willingness to obtain them – we can provide training for the right person

Level 3 Food Hygiene

FSA Allergen Training

First Aid qualification

Personal Licence Holder

To apply, please send your CV to Rebecca at hello@claythorpewatermill.com

Alternatively you can post your CV to Rebecca Agate at the above address. If you’re dropping it off please place it in the black post box on the wall near the entrance.

Only those candidates selected for interview will be notified. If you do not hear from us by Tuesday 20th February 2018 you should assume that your application has been unsuccessful.

Other information

Please note, there is no regular public transport to Claythorpe so your own transport is essential.